Nirmitee.io

Electronic prior authorization software · United States

Electronic Prior Authorization Software Integration for EHRs

We build custom pharmacy electronic prior authorization (ePA) integrations for EHR and prescribing-product teams. Authorized users review the payer's questions, send supported requests and track decisions beside the prescription, using NCPDP SCRIPT ePA through networks such as Surescripts and CoverMyMeds. Network access and approval remain with your selected vendor. We also prepare certified health IT for the HTI-4 ePA requirements.

  • NCPDP SCRIPT ePA
  • SCRIPT 2023011
  • Surescripts
  • CoverMyMeds
  • RTPB
  • HTI-4
  • Da Vinci PAS

The prior authorization starts where the prescription does.
  1. 01Detect

    Where the benefit source returns it, a check at the point of prescribing shows the drug needs prior authorization before the patient leaves.

  2. 02Answer

    The payer's question set appears in the prescriber's workflow, prefilled from the chart where possible and reviewed by an authorized user.

  3. 03Track

    The decision, a request for more information or an appeal comes back to the same prescription, with status visible to staff.

Evidence you can check

The problem

Sound Familiar?

These are the problems EHR and e-prescribing product teams, and the practices they serve, bring to us first.

The PA shows up after the patient leaves

The prescription goes out, the pharmacy claim is rejected for prior authorization, and the practice hears about it by phone the next day.

Retyping the chart into a payer form

Staff copy diagnoses, past medications and lab results from three chart screens into a portal or a fax form for every request.

Requests nobody is watching

A request is pended or the payer asks for more information, and it sits in a fax tray or a portal until the patient calls.

A certification deadline on the roadmap

HTI-4 makes the SCRIPT ePA transactions part of e-prescribing certification, and the product team has to plan network access, testing and evidence.

Use cases

What It Looks Like When It Works

Four use cases, each shown as the screen a prescriber or their staff works in. The patients and the plan are fictional; the transactions are the real NCPDP SCRIPT ePA set.

Prior Authorization Flagged While the Prescriber Is Still Choosing

Today

The prescription is sent and the practice learns about the prior authorization when the pharmacy calls.

With the integration

Where the benefit source returns it, the prior authorization flag appears beside the new prescription, and the request starts from the same screen before the patient leaves.

What we build
  • Real-time prescription benefit and formulary checks at the point of prescribing
  • A clear flag with the plan and the source of the answer, and a note that no flag is not proof no PA is needed
  • Starting the request from the prescription with a PAInitiationRequest
New prescription screen showing a prior authorization required flag returned by a real-time prescription benefit check
Illustrative screen with fictional patients: new prescription screen showing a prior authorization required flag returned by a real-time prescription benefit check. Tap to open full size.

The Payer's Questions, Prefilled From the Chart

Today

Staff retype diagnoses, past medications and labs from separate chart screens into a payer form.

With the integration

The payer's question set opens with suggested answers and the chart source for each one. Anything the chart does not hold is marked for an answer, and an authorized prescriber reviews everything before the PARequest is sent.

What we build
  • Rendering every question type the payer returns in a PAInitiationResponse
  • Prefill rules that show the source of each suggested answer, reviewed with your clinical lead
  • Review and sign-off by an authorized user under the role policy you set
Prior authorization question set with answers prefilled from the problem list, medication history and labs, and one answer still needed
Illustrative screen with fictional patients: prior authorization question set with answers prefilled from the problem list, medication history and labs, and one answer still needed. Tap to open full size.

A Pharmacy-Started Request Lands With the Right Prescription

Today

A pharmacist phones the practice about a rejected fill, and staff hunt for the original prescription.

With the integration

The pharmacy's prior authorization request arrives in the prescriber's inbox, matched to the original prescription, with the question set one click away.

What we build
  • Receiving unsolicited and pharmacy-started requests through your ePA network
  • Matching each request to the patient, prescription and prescriber
  • Inbox items with the plan's reason and the next action
Prescriber inbox item for a pharmacy-reported prior authorization, matched to the original prescription
Illustrative screen with fictional patients: prescriber inbox item for a pharmacy-reported prior authorization, matched to the original prescription. Tap to open full size.

Every Request Tracked to a Decision, Including the Ones That Are Not Electronic

Today

Pended and denied requests disappear into fax trays and portals, and staff learn the outcome from the patient.

With the integration

Approved, pended, more-information and denied responses land in one queue with a named owner. A denial opens an appeal ready to send, and plans that are not on the ePA network stay visible until a person closes them.

What we build
  • PAResponse statuses mapped to plain words and next steps
  • Appeals with PAAppealRequest and cancellations with PACancelRequest
  • A fallback queue for fax and portal requests so nothing leaves the list unresolved
Prior authorization queue showing approved, more information requested, pended, denied with appeal drafted, and a faxed request still open
Illustrative screen with fictional patients: prior authorization queue showing approved, more information requested, pended, denied with appeal drafted, and a faxed request still open. Tap to open full size.

First call

Questions We Will Ask You on the First Call

The answers decide the route, the network approvals you need and the certification work. You do not need them all before we talk.

Do you prescribe through your own e-prescribing module or an embedded partner?

That decides whether we build SCRIPT ePA messaging ourselves or surface your partner's ePA events in your screens.

Which ePA network or vendor do you already have a contract with?

Surescripts and CoverMyMeds each have their own access process, testing and approval, and approval always sits with them.

Are you certifying health IT under HTI-4?

If so, we plan the SCRIPT 2023011 ePA transactions, including PANotification, and the test evidence from the start.

Which drugs and plans drive most of your prior authorizations?

Specialty drugs and a few PBMs usually make up most of the volume, and they set what the first release must handle.

Who is allowed to review and send answers?

Prescribers only, or delegated staff too. The answer sets the roles and the sign-off step.

Which chart data can prefill answers?

Problem list, medication history and labs are the usual sources; we only prefill from data your chart actually holds.

How should pharmacy-started requests reach the prescriber?

An inbox item, a task or a message. It has to land against the right prescription.

What happens to requests for plans that are not on the network?

They still need an owner, a fax or portal step and a close-out, or the tracking has gaps.

The short answer

Electronic Prior Authorization Software, in Short

Electronic prior authorization (ePA) software lets a prescriber request a payer's approval for a medication electronically instead of by fax or phone. It moves the medication prior authorization process into standard messages between the prescriber, the health plan or PBM and the pharmacy, which can shorten turnaround. For drugs under the pharmacy benefit, the standard is NCPDP SCRIPT, whose ePA transactions cover starting a request, sending the answers, appealing and cancelling. EHRs commonly reach payers through an ePA network such as Surescripts or CoverMyMeds. CMS-0057-F covers non-drug items and services through FHIR prior authorization APIs; CMS-0062-P proposes extending electronic prior authorization requirements to drugs, including medical-benefit drugs through the Prior Authorization API. ONC's HTI-4 rule now makes the SCRIPT ePA transactions part of e-prescribing certification. We build the integration that puts all of this inside your prescribing workflow.

Who it is for
EHR and e-prescribing vendors adding or certifying ePA, digital health companies that prescribe, and specialty pharmacy and hub services that track prior authorizations.
What we build
The prescribing trigger, NCPDP SCRIPT ePA messaging through your network, question sets in the workflow, status and appeals, and HTI-4 test readiness.
The outcome we design for
Prior authorizations started at the moment of prescribing where the benefit source supports it, answered without leaving the chart and tracked to a decision staff can see. These are intended outcomes, confirmed in your pilot.

ePA routes

How Electronic Prior Authorization Reaches Payers

Pharmacy and medical prior authorization travel different roads. These are the routes we build against and what decides which one a product needs.

RouteWhat it coversLimits to plan forWhat we design for
NCPDP SCRIPT ePA through an ePA network (Surescripts, CoverMyMeds)Pharmacy-benefit drugs; PAInitiationRequest and Response, PARequest and Response, PAAppealRequest and Response, PACancelRequest and Response, and PANotification where the certification scope requires itNetwork contracts and certification; payer and PBM participation variesSolicited and unsolicited flows, question sets rendered in your UI and status kept on the prescription
CoverMyMeds Provider API and Pharmacy APIThe Provider API is based on the NCPDP ePA standard for EHR systems; the Pharmacy API lets pharmacy systems start and sync PA requests using the NCPDP Telecom Claim standardTwo different interfaces and workflows; access is requested from CoverMyMeds, not self-serve keysChoosing the interface that fits your product, then mapping cases to your patients and prescriptions
ePA inside your e-prescribing vendorProducts that already prescribe through an embedded e-prescribing partnerFeatures and data you get depend on that vendorWhich events and statuses you can show in your own screens
Real-time prescription benefit (RTPB) and formulary checksWhether a drug is covered, its cost and whether prior authorization is needed, at the point of prescribingNCPDP RTPB version 13 joins the Base EHR definition from January 1, 2028 under HTI-4Showing the PA flag early, so the request starts before the prescription is sent
Medical services and proposed medical-benefit drugs: FHIR Da Vinci CRD, DTR and PASProcedures and other non-drug items under CMS-0057-F; medical-benefit drugs only if CMS-0062-P is finalized as proposedCMS-0062-P is a proposal; payer support varies, so confirm current payer support and rule status when scopingCovered on our prior authorization integration page; we route each request to the right path
Payer portals and faxPayers and plans that are not yet electronicManual work, slow answers and no structured statusA fallback queue so these requests are still tracked in one place

SCRIPT ePA transaction names follow NCPDP and ONC documents. CoverMyMeds interface details are from its developer page (read October 2026). Network access terms change, so we confirm them with Surescripts or CoverMyMeds for your product.

What we build

What Our ePA Software Integration Builds

Pick the workstreams you need. Each one ships with a specification, test runs and an owner.

01

Prior Authorization Detection at Prescribing

Formulary and real-time benefit checks that flag a drug needing prior authorization while the prescriber is still choosing it, with alternatives shown where the payer returns them.

NCPDP RTPB v13 · Formulary and Benefit · SCRIPT

NCPDP SCRIPT and FHIR MedicationRequest for e-prescribing →
02

NCPDP SCRIPT ePA Messaging

Initiation, request, appeal, cancel and notification transactions sent and received through your ePA network, with every message correlated to the right patient, prescription and prescriber.

PAInitiationRequest · PARequest · PAAppealRequest · PACancelRequest · PANotification

Surescripts integration and NCPDP SCRIPT guide →
03

Question Sets in the Workflow

The payer's questions rendered in your screens, prefilled from diagnoses, medication history and labs in the chart, with an authorized user reviewing every answer before it is sent.

Question sets · chart prefill · reviewed sign-off

04

Status, More-information Requests and Appeals

Approved, denied, pended and more-information responses shown on the prescription, with tasks for staff and the appeal path ready when a request is denied.

PAResponse · PAAppealResponse · work queue

Prior authorization automation →
05

HTI-4 Certification Readiness

Gap review and build for certified health IT: SCRIPT 2023011 e-prescribing with required ePA transactions, real-time prescription benefit, and the FHIR prior authorization API criteria.

170.315(b)(3) · 170.315(b)(4) · Da Vinci CRD, DTR, PAS

Prior authorization integration (Da Vinci) →
06

Monitoring and Support

A log of every ePA message, alerts when a network or payer stops responding, and a runbook for your support team.

Message log · alerts · runbook

Integration monitoring and support →

Buyer decisions

Electronic Prior Authorization Options Compared

The right option depends on whether you prescribe, which benefit the drug falls under and whether you need certification.

OptionBest fitStrengthsWhat to plan for
Direct ePA network integration (NCPDP SCRIPT)EHR and e-prescribing vendors, certified health ITStandard transactions, broad PBM reach, needed for HTI-4Network contract, certification testing and question set rendering
CoverMyMeds APIsProducts that track or start PAs without a full prescribing engineLarge prescriber and pharmacy networkPartner approval and the data the API returns
Embedded e-prescribing partner with ePADigital health products that want prescribing fastLess to build when the partner already supports ePALess control over the workflow and data
FHIR Da Vinci prior authorizationMedical services, and medical-benefit drugs if CMS-0062-P is finalizedCMS-0057-F requires payer prior authorization APIs for non-drug items and servicesPayer readiness varies; see our prior authorization integration page
Portal and faxLow volume or plans that are not electronicNothing to connectStaff time and slow answers; tracking still needs an owner and a close-out step

Many products need two of these: NCPDP SCRIPT ePA for pharmacy-benefit drugs and Da Vinci for medical-benefit drugs. We design one status model for both.

Integration boundaries

ePA Integration Boundaries: Who Owns What

Prior authorization crosses clinical, payer and regulatory lines. We write the split down before the build starts.

The prescriber and authorized staff

An authorized clinical user reviews and confirms answers under the role policy you set. Prefilled answers are suggestions until they are confirmed.

The payer or PBM

Owns the coverage rules, question sets and decisions. We send and display them as the payer defines them.

The ePA network

Owns network access, routing and its certification. We build to its specifications and pass its tests with you.

Your product and compliance team

Owns certification decisions and how ePA appears in your workflow. We prepare the test evidence an ONC test lab asks for.

The integration layer (ours)

Messaging, correlation, question set rendering, status handling, logging and alerts. Defects in this layer are ours to fix.

Security and PHI

Prior authorization requests carry diagnoses and medication history. We sign a BAA, encrypt in transit and at rest, and work inside our ISO 27001:2022 certified management system.

Deliverables

ePA Software Integration Deliverables

Everything lands in your repository and your runbook.

01

ePA route design

Which drugs and plans go through NCPDP SCRIPT ePA, which through Da Vinci and which fall back to portal or fax, and why.

02

Integration code in your repository

Detection, messaging, question set rendering and status handling, with network configuration kept out of the code.

03

Question set and prefill rules

Which chart data can prefill which answers, reviewed with your clinical lead.

04

Test evidence

Recorded runs covering approved, denied, pended, more-information, appeal and cancel cases, plus network certification scripts.

05

HTI-4 readiness pack

Gap list and evidence for the e-prescribing, real-time benefit and prior authorization API criteria that apply to you.

06

Monitoring and runbook

Message log, failure alerts and a support runbook.

Delivery phases

ePA Software Integration Timeline

Initial planning estimate: 10 to 16 weeks to a first live prescriber group, subject to network access, vendor testing and clinical workflow review. We confirm a release plan after discovery.

  1. 01

    Discovery and access

    Weeks 1 to 3

    Prescribing workflow mapped, route chosen, network and test environment access requested

  2. 02

    Build

    Weeks 3 to 9

    Detection, SCRIPT ePA messaging, question sets and status built and tested

  3. 03

    Network and certification testing

    Weeks 7 to 13

    Network certification scripts run, HTI-4 test procedures rehearsed where needed

  4. 04

    Go-live and hypercare

    Weeks 10 to 16

    First prescribers live, monitoring on, runbook handed over

Cost drivers

What Drives ePA Integration Cost

Use the scoping call to pin down the workflow, the access you need and what goes into a scoped proposal. These are the factors that move cost.

Route mix

NCPDP SCRIPT ePA alone costs less than SCRIPT plus Da Vinci medical-benefit prior authorization.

Certification

Building to ONC certification criteria adds test procedure work and evidence.

Question set depth

Rendering every question type and prefilling from the chart takes more design and review.

Prescribing engine

Building on your own e-prescribing module differs from working through an embedded partner.

Staff workflow

Work queues, appeals and status tracking add screens and rules.

Support level

Monitoring and on-call support are priced per connection.

Book a call ↗

Proof

Prescribing and Prior Authorization Work You Can Check

Client names are withheld. These are public resources and a service we deliver: open-source Da Vinci servers and an engineering guide show how we approach the work; they do not show access to your network, PBMs or payers.

Public GitHub repositories

Open-source Da Vinci CRD, DTR and PAS Servers

Our open-source Coverage Requirements Discovery, Documentation Templates and Rules and Prior Authorization Support servers, tested with the ONC Inferno test kits. They show adjacent FHIR prior authorization engineering; they do not test SCRIPT ePA.

View on GitHub →

Published engineering guide

NCPDP SCRIPT and Surescripts Engineering Guide

How NCPDP SCRIPT messages map to FHIR MedicationRequest, what Surescripts certification involves and where e-prescribing projects slip.

Read the guide →

Service we deliver

Pharmacy and e-Prescribing Integration

Our pharmacy integration work covers e-prescribing, NCPDP messaging and FHIR medication data for digital health products.

See pharmacy integration →

Security

ISO 27001:2022 Certified, BAAs Signed

We are ISO 27001:2022 certified and sign Business Associate Agreements for work that touches patient data.

FAQ

Electronic Prior Authorization Software: Questions Buyers Ask

Which electronic prior authorization vendors connect to EHRs?

For pharmacy-benefit drugs, EHRs commonly connect through ePA networks such as Surescripts and CoverMyMeds, using NCPDP SCRIPT ePA transactions. E-prescribing vendors often include ePA for the products they power. For medical services, payers are building FHIR Da Vinci prior authorization APIs under CMS-0057-F. To compare software products rather than build an integration, see our prior authorization software buyer's guide.

How does ePA prior authorization work with NCPDP SCRIPT?

In the solicited model, the prescriber's system sends a PAInitiationRequest and the payer returns the questions in a PAInitiationResponse. The answers go back in a PARequest, and the payer's PAResponse approves, denies, pends or asks for more information. Separate transactions handle appeals and cancellations.

What is the difference between pharmacy ePA and medical prior authorization?

Pharmacy ePA covers drugs under the pharmacy benefit and uses NCPDP SCRIPT through ePA networks. Medical prior authorization covers procedures and other non-drug items, which CMS-0057-F moves to FHIR prior authorization APIs; medical-benefit drugs would join only if CMS-0062-P is finalized. Many products need both, with one status view for staff.

Does HTI-4 require electronic prior authorization in certified EHRs?

For e-prescribing certification, yes. ONC's HTI-4 rule, finalized in July 2025, updates e-prescribing to NCPDP SCRIPT 2023011 and makes the ePA transactions required in that criterion. Developers may use version 2017071 or 2023011 through December 31, 2027, and only 2023011 from January 1, 2028.

What is the CMS proposed rule on prior authorization for drugs?

In April 2026, CMS proposed extending electronic prior authorization requirements to drugs for Medicaid, CHIP and plans on the federal exchanges. Pharmacy-benefit drugs would use NCPDP standards and medical-benefit drugs would use the FHIR prior authorization API, with a proposed compliance date of October 1, 2027. It is a proposal, not a final rule.

Can we integrate with CoverMyMeds?

Yes, through CoverMyMeds' access process. Its developer page describes a Provider API based on the NCPDP ePA standard and a Pharmacy API using the NCPDP Telecom Claim standard, and access is approved by CoverMyMeds rather than through self-serve keys. We help you choose between a direct ePA network connection, the right CoverMyMeds interface and the ePA features of your e-prescribing vendor.

Do we need Surescripts for electronic prior authorization?

Not always, but it is a common route for EHRs that already send e-prescriptions through Surescripts. The choice depends on your prescribing engine, the payers and PBMs your users see most and your certification plans.

Can answers be prefilled from the chart?

Many can, such as diagnoses, prior medications and recent lab results. We prefill only from data the chart actually holds, show the source of each suggestion, and an authorized user reviews every answer before it is sent. Prefilled answers are never submitted without that review.

How long does ePA integration take?

Our initial planning estimate is 10 to 16 weeks to a first live prescriber group. Network access, vendor testing and certification usually set the date, so we start them in the first week.

How much does electronic prior authorization integration cost?

Cost depends on the routes you need, whether you are certifying health IT, how deep the question set handling goes, your prescribing engine and the staff workflow around status and appeals. After a scoping call we send a scoped proposal with the access dependencies listed.

Does ePA return an immediate approval?

Sometimes, but not reliably. The payer's PAResponse can approve, deny, pend for review or ask for more information, and pended requests can take time. We design the status queue for every outcome rather than promising an instant answer.

Can pharmacy staff start a prior authorization?

Yes. When a fill is rejected for prior authorization, the pharmacy can start a request through its own system, for example with the CoverMyMeds Pharmacy API. The prescriber's team then needs it to arrive against the right prescription, which is part of what we build.

Next step

Start Prior Authorizations Where Prescriptions Start

Tell us how your product prescribes today, which payers your users see most and whether you are certifying. An engineer replies with the likely ePA route and the access questions to settle.

Start with your workflow

Tell Us About Your ePA Needs

Share your prescribing setup, your users and your target date. Use de-identified examples only. Read by an engineer, answered within one business day.

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