Scoping review
Which EHRs, what's realistic, and what it costs — before you promise a date.
One deal wants Epic. The next runs Oracle Health. A third is on athenahealth and expects you live in a month. We build the layer that makes all of them look the same to your product — so the next EHR is a configuration, not another quarter.
We've had all of them. Pick the one that sounds like your week.
One EHR, one hospital, and a date you've probably already given them.
Not the code. Every EHR vendor runs its own developer programme, and every hospital runs its own security review on top. You go live per customer, not once. The build is usually the shortest part of the calendar.
Read-only first, one data area, one customer. It gets you a reference site and a real security review under your belt. Write-back and extra data areas are additive afterwards — and much easier to sell once something is live.
Some registrations lock once you mark them production-ready. Get the scopes and structure right the first time, or you re-register and re-review. The per-vendor mechanics are here →
You won on Epic. The next three prospects are on Oracle Health, athenahealth and something you've not heard of.
If your first integration was built directly into your product, the second is a second copy — with its own quirks, its own bugs and its own maintenance. Three EHRs done this way is where most teams stall.
One internal model that every EHR maps into, and per-vendor adapters that are thin and replaceable. Your product learns one interface no matter how many EHRs you support. There's a picture of this below.
Before the third EHR. It's a normal amount of work to design in and an expensive one to retrofit once several are live and each has quiet exceptions. If you're at two and signing more, now.
Redox and Health Gorilla quoted you. Your engineers think they can do it themselves. Both are right, in different situations.
You need several EHRs quickly, your team is small, and standard read and write is enough. You're buying time and breadth, and paying a per-transaction or subscription cost you don't control.
One or a few EHRs, deep workflows, or volumes where a per-transaction fee becomes your largest line item. You own the connection and there's no ceiling on what you can reach.
We build native integrations and onboard teams onto middleware when that's genuinely better. We don't resell it and take nothing either way, so the recommendation is just a recommendation. The full comparison is below.
Three EHRs, three approaches, three people who each understand one of them.
No, and we'd argue against it. Consolidation is done one connection at a time, behind a shared model, with the old path live until the new one is proven. Nothing goes dark.
A written map of what's actually running across every customer — what's live, what's dead, and where the same idea has been solved three different ways. Usually the first win is deleting something safely.
One place to look when something breaks, one set of tests, and onboarding a new EHR stops depending on which engineer is free. We've done exactly this at 52 connections.
None of these sound like you? Say so on the call — we'll tell you honestly if it's work we should take.
Build each EHR into your product and every new one is another copy to maintain. Put a shared model in between and your product only ever learns one interface.
Adding the sixth EHR means writing one adapter — not touching your product. That is the difference between a quarter and a fortnight.
Not a feature comparison — what each one actually means for your calendar and your risk. For the sandbox paths and programme mechanics, see the EHR integration reference.
Programme details change — we track them, and we'll confirm what's true today for your specific customers before you commit to a date.
We build native integrations and we onboard teams onto Redox or Health Gorilla when that's the better call. We don't resell either, so this comparison costs us nothing to write straight.
Plenty of teams start on middleware and bring the highest-volume connection in-house later. That's a sensible path, and we'll help you plan for it rather than pretend the decision is permanent.
Even with everyone speaking FHIR, one system sends GLUC-F, another FBS, another “Glucose, fasting (serum)”. Same test. Until they become one thing inside your product, you have data you can store but can't act on.
A mapping is confirmed by a human once, then applied automatically to every message from that customer. The AI removes the searching, not the judgement.
None of them are exotic. All of them are avoidable if someone has seen them before.
A date promised on the assumption that "it has an API". The API exists; the customer's review queue is the actual timeline.
Some vendor registrations can't be edited once marked production-ready. Getting scopes wrong means starting the review again.
The first integration gets duplicated for the second vendor. By the third, three copies drift apart and each needs its own fixes.
A code nobody mapped arrives. The record is stored but invisible to your alerting, and nothing errors.
The build is done, then a hospital's security questionnaire finds gaps that take weeks to close — after the date.
A connection stops and raises no error. Your customer notices before you do, and it becomes a trust problem.
Fixed scope and fixed price, except the last, which is monthly.
Which EHRs, what's realistic, and what it costs — before you promise a date.
One vendor, one customer, in production — through their programme and their review.
The shared model and adapters, so the next vendor is weeks rather than a quarter.
Existing integrations brought behind one model, one at a time, nothing going dark.
Monitoring, the customer conversations when something breaks, and a monthly note.
Ranges from projects we've delivered. You get a firm number after one scoping call, before committing to anything.
Fixed price agreed before we start, or a dedicated team by the month. Either way the code, the repository and the documentation are yours.
A decade of separate integrations moved onto a shared model in waves, with both paths running during each switchover. No interruption to care.
Facilities sharing no infrastructure and no vendor, with patient data consistent across all of them — reconciled continuously rather than overnight.
A server that cleared all 47 federal certification tests — the same bar software must meet to run inside a certified EHR.
If yours isn't here, it's a better use of a call than an email.
You'll get a straight answer on whether your date is realistic, roughly what it costs, and whether direct or middleware is the better call for you. Before anyone talks about a contract.
Iselin,
NJ 08830
Baner, Pune,
Maharashtra 411045
You'll hear back within one business day, from someone who has done this before.